Shipping Policy
Riyan Creation | Shipping & Delivery Information
At Riyan Creation, we are committed to providing a smooth, reliable, and hassle-free shopping experience. Please review our shipping policy for information about order processing, delivery timelines, shipping charges, and tracking.
1. Shipping & Delivery Time
We deliver across India through trusted shipping partners.
Metro Cities: 3–4 business days
Rest of India: 4–7 business days
Delivery timelines are estimates and may vary due to location, courier availability, weather conditions, holidays, or unforeseen circumstances.
2. Order Processing
Orders are generally processed within 1–2 business days after confirmation.
Once dispatched, you will receive shipping confirmation along with tracking details.
3. Shipping Charges
Shipping charges, where applicable, are calculated based on order weight, dimensions, and delivery location.
The final shipping cost will be displayed at checkout before payment.
4. Free Shipping
We offer FREE standard shipping on eligible prepaid orders across India.
Free shipping excludes oversized or heavy products requiring special handling. Any additional promotional shipping offers will be clearly displayed on our website.
5. Order Tracking
Once your order is dispatched, you can track its delivery status using the tracking information provided.
Please allow up to 24 hours for tracking details to become active after dispatch.
For tracking assistance, please contact our customer support team.
6. Delayed, Lost or Damaged Shipments
If your order is delayed, lost, or arrives damaged, please contact our support team promptly.
For damaged shipments, we recommend providing clear photographs and an unboxing video to help us verify the issue.
Our team will coordinate with the shipping partner and assist you with an appropriate resolution.
7. Returns & Exchanges
Size exchanges are available for eligible products, subject to availability and approval.
Regular returns are not accepted for change-of-mind purchases.
Customers are responsible for shipping charges associated with voluntary size exchanges. For defective, damaged, or incorrect products, applicable consumer rights remain protected.
Please review our Return & Refund Policy for additional details.
8. Customer Support
For shipping inquiries, delivery updates, or order-related assistance, please contact us.
Brand: Riyan Creation
Email: riyanc9714@gmail.com
WhatsApp: +91 84601 25271
Website: https://riyancreation.com
Riyan Creation — Delivered with Care, Styled with Love.
Thank you for choosing Riyan Creation. We appreciate your trust and look forward to delivering your favourite styles right to your doorstep.